Frequently Asked Questions
1. Is a prescription required?
Yes. Just like your local pharmacy, PharmacyRxWorld.com's international prescription service requires a prescription that was written by a licensed physician before they can refer your order to one of their contracted international pharmacies or dispensaries. You may fax or mail the prescription to us. Our toll free fax number is 1-866-405-DRUG (3784). Our complete mailing address can be found here.
2. Are the medications sold identical to the drugs that I purchase from my local pharmacy?
Most brand name products are generally manufactured by the same companies that retain the patent rights. Sometimes, a drug may be packaged differently or it may be in a different color, shape or form. However, the chemical ingredients of brand name and generic counterpart drugs will always be identical so you can rest assured knowing that you will be buying the same molecule as expected. Our contracted pharmacists will never change a drug without your physician's authorization.
3. What are the methods of payment?
Pharmacy Rx World accepts credit cards, e-checks, automatic bank withdrawals, international money orders, international postal money orders, and personal checks. Personal checks must clear your bank before the medication will be shipped which may delay the arrival of your order.
We take every necessary precaution to ensure that your transaction is secure. Our website utilizes industry-standard security measures including SSL (Secure Sockets Layer).
4. How do the medications compare in quality to that of other International medications?
All orders are shipped from international pharmacies and dispensaries and they are all regulated by their respective regulatory bodies. All of the medications are sourced internationally.
5. Why are prescription drugs more affordable around the world?
The main reasons why the prices you pay for medications is less around the world because many governments regulates the cost of prescription drugs which keeps the prices down without exceptions;
6. What are your hours of operation?
Our hours of operation are 6:00 am to 9:00 pm (CST), Monday to Friday and 7:00 am to 7:00 pm (CST), Saturdays and Sundays.
7. Are there any other charges in addition to the charge for my order?
Other than shipping fees for orders under $49.00, there are no additional charges.
8. What is the shipping charge?
For orders under $49.00 there is a $9.99 shipping charge and shipped out outside North America will have a shipping fee of $19.95. While you may order as often as you wish, we advise that you order all of your medications in a 3 month supply at one time. This will save you additional shipping charges for each order.
9. Is there a limitation on the quantity of medications I can order at any given time?
Yes. Generally, Pharmacy RX World will only allow its customers to purchase by international mail-order up to a 90-day supply of each drug per order for personal use only. There are no restrictions on the number of prescriptions. If your physician writes a prescription for more than a 3-month supply, PharmacyRxWorld.com can process refill orders as they come due. You can choose to have us send you the next refill automatically just before your supply is scheduled to run out (ensuring an uninterrupted treatment), or you can advise us when to send refills. There are no restrictions on the number of types of drugs in each order as long as you have a valid prescription for each medication.
10. Is there a limit on the type of prescriptions I can request to have filled?
Yes. To ensure that you have properly stabilized on your medications, PharmacyRxWorld.com's contracted pharmacies will only fill prescriptions for drugs that you have been taking for 30 days or more.
11. Why do the pills I received look different than the ones I get from my local pharmacy?
Firstly, if you have purchased a brand name medication and you have ordered a generic medication from us, the pills we send to you WILL LOOK DIFFERENT. Generics do not look the same as their brand name counterparts due to patent regulations enforced on the generic manufacturers.
Lastly, when comparing 2 different Generics, they WILL LOOK DIFFERENT if they are made by 2 different companies.
12. What is the expected delivery period on my medication?
The average delivery time is 2 to 3 weeks (4 to 6 weeks for international destinations). PharmacyRxWorld.com's contracted pharmacies and dispensaries strive to fill your order within three business days of receiving it. If your order does not arrive within 30 days from the date it was shipped, we will offer you a re-shipment at no additional cost, if the product is not received. For international orders the shipping guarantee is 6 weeks.
13. Are generic drugs as safe as their brand name counterpart drugs in the countries they are sourced from?
Some of the leading generic manufacturers include but are not limited to Apotex, Novopharm (Teva), and Genpharm. All of the generic medications are approved in their respective countries of origin.
14. Are generic drugs as effective as their brand name counterpart drugs?
Generic drugs are generally safe substitutes to their brand name counterparts. You should always buy generic drugs whenever they are available. We also sell generic drugs through our network of contracted international pharmacies and fulfillment centers.
15. Why do generic drugs look slightly different than their brand name counterpart drugs?
Generally, in most countries, trademark laws prevent generic drug manufacturers from producing their generic drugs to appear exactly like the brand name counterpart drug that is protected bytrademark laws. Generic drugs are comparable to their respective brand name counterpart drugs.
16. Why are generic drugs so much more affordable than brand name drugs?
When a drug manufacturer develops and markets a new drug, the drug is developed under a patent, giving the drug manufacturer a monopoly over selling that particular molecule during the patent period. As such, a drug manufacturer is able to charge a lot more for a brand name drug to recover their development, research and marketing costs. As soon as the drug's patent expires, other manufacturers are allowed to produce and sell generic versions of the previously patented brand name drug, at a lower price.
As generic manufacturers do not have the heavy financial burden of research and development costs, they are able to sell their generic drugs at a much lower price than the brand name manufacturers. Additionally, there is more competition with more products in the market which pushes the selling prices lower.
17. Are generics available for all brand name medications?
Unfortunately, no. At this time, only half of the drugs on the market are available for distribution as generic drugs because half of the drugs are protected by patents which allows only one company to manufacture and market them.
18. How can I buy affordable generic drugs?
When visiting your physician, ask them to write you a prescription that allows for generic substitution.