COVID-19 SERVICE UPDATE – JULY 2021
Shipping Update

We are now seeing improvements in our shipping times. However, things are not yet back to normal and there are still some delays occurring. We will provide updates as the situation changes.

Our normal shipping time averages 1 - 2 weeks. Due to the pandemic, shipments may sometimes take an additional 2 – 4 weeks to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

We offer a shipping guarantee when you place an order with us. If your order does not arrive within 6 weeks from the date it was shipped, we will re-ship your order to you at no additional cost.

Call Center

Our call center hours of operation are 6:00 am – 9:00 pm Central Time on Monday to Friday, and 7:00 am – 7:00 pm Central Time on Saturday and Sunday.

If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health and safety of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We appreciate your business and thank you for your continued support.


Management and Staff
Pharmacy Rx World
FREE Shipping on all orders over $49 USD

CONTACT US

International Phone Number: +1-647-258-6406
International Fax Number: +1-647-258-5432
  • Email

    Customer Service: [email protected]
    Business Development: [email protected]

  • Opening Hours

    6:00 am to 9:00 pm (CST), Monday to Friday
    7:00 am to 7:00 pm (CST), Saturdays and Sundays

  • MAILING ADDRESS

    2 Toronto St.
    Suite 462
    Toronto, ON
    Canada M5C 2B5

    * Returns not accepted at this address.
    Contact us for more information.

  • For billing related inquiries, please call our billing department at Toll Free 1-888-832-3199

Customer Feedback Form

Pharmacy RX World's web site is open 24 hours a day, 7 days a week, 365 days a year. Please feel free to use the Feedback Form below to contact a Customer Care Representative online. We'll respond to your inquiry as soon as possible.

Please enter the security code you see below

Reload captcha