IMPORTANT NOTICE REGARDING OUR TELEPHONE SERVICE

Please note that from September 25 - 30, 2020 our telephone service provider will be performing system upgrades. This may result in temporary disruptions to our call center or poor connection to our agents. We are still here to serve you and handle your orders without delays. If you have trouble getting through to an agent, please feel free to leave a voicemail, send us an email, or contact us through our Live Chat service. Thank you for your support.

Covid-19 Service Update Covid-19 Service Update

At Pharmacy Rx World, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our current call center hours of operation are 6:00 am – 9:00 pm, seven days a week. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.

Shipping

We are currently seeing delays in our regular shipping times. Our normal shipping time averages 1 - 2 weeks. Shipments may now take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.


Management and Staff
Pharmacy Rx World
FREE Shipping on all orders over $49 USD

Refill Order

To place your refill order please login below or call us toll free at 1-866-401-DRUG (3784).

Please keep in mind that the total delivery time is on average 2 weeks. We strongly recommend that you place your refill orders at least 3 weeks prior to running out of your medication. Doing so will ensure that you receive your order on time.

Pharmacy Rx World also offers a free refill reminder program. You will receive a phone call from our refill customer service team when it is time for you to order for your refill, and you will be able to place your refill order over the phone at that time. Our refill program is extremely convenient as you do not have to worry about calling us to place your refill order every time.