Please note that from September 25 - 30, 2020 our telephone service provider will be performing system upgrades. This may result in temporary disruptions to our call center or poor connection to our agents. We are still here to serve you and handle your orders without delays. If you have trouble getting through to an agent, please feel free to leave a voicemail, send us an email, or contact us through our Live Chat service. Thank you for your support.

Covid-19 Service Update Covid-19 Service Update

At Pharmacy Rx World, the health and safety of our customers and staff is our highest priority. Due to the worldwide Covid-19 pandemic affecting us all, there have been some changes within our industry in general, and in our company specifically, that we want to make our customers aware of.

Call Center

Our current call center hours of operation are 6:00 am – 9:00 pm, seven days a week. If you are experiencing increased hold times or are calling outside of these hours, please leave us a message or send us an email and we will get back to you as soon as we can. Due to increased demand on telephone networks worldwide, you may experience some intermittent connection problems. If this happens our agents will call you back.


We are currently seeing delays in our regular shipping times. Our normal shipping time averages 1 - 2 weeks. Shipments may now take an additional 2 – 4 weeks or more to arrive, depending on the source country of your order. Shipments from the United Kingdom and Canada are generally quicker than from other countries.

Please note that these times are averages and individual shipping times will vary. We highly recommend that you place your order at least 2 – 4 weeks or more ahead of your normal reorder time to avoid running out of your medication.

These are industry-wide delays and are mainly occurring due to disruptions in local postal delivery in the countries where our customers live. They are temporary, and we thank the shipping and delivery personnel who are working hard for all of us during this global crisis.

Please Note: We are now resuming our normal 30-Day Shipping Guarantee. We will provide updates as the situation changes.

Our Commitment

If you have any questions about any changes in our service please do not hesitate to contact us. Our staff are working tirelessly to ensure the timely fulfillment and delivery of all orders. The health of our customers and staff is our highest priority and we remain committed to providing service at the highest level.

We thank you for your support in these challenging times.

Management and Staff
Pharmacy Rx World
FREE Shipping on all orders over $49 USD

Our Guarantees

All medication orders which are placed with Pharmacy Rx World are completely covered by our company's guarantees, which are outlined below.

Price Match Guarantee

Pharmacy Rx World is committed to providing its customers with the lowest prices in the online prescription service industry.

If you find a price which is lower than our listed medication price, we guarantee that we will match the lower price once it has been verified by our company. You can rest assured knowing that you will always receive the lowest price when ordering from our company. Our low price guarantee was introduced to ensure that you will always receive maximum savings when ordering from Pharmacy Rx World.

Shipping Guarantee

We unconditionally guarantee that your order will be successfully delivered to your door step within 30 business days of your order being shipped. If for whichever reason your order does not reach you within the guaranteed delivery period, we will offer a free re-shipment of your medications provided that you notify us within 90 days of placing the order. Please be aware that the average delivery time is 2 weeks but we do not guarantee that your order will arrive within this average shipping time period. This shipping guarantee is only valid for certain countries. Please ask us for more information. The average shipping time is a realistic indication as to when you can expect to receive your package. Please note that packages may be delayed from time to time due to variables which are out of our control. If you experience any delays receiving your order, please contact us at toll free 1-866-401-3784 and we will be glad to assist you and will arrange for a refund or free re-shipment if the guaranteed shipment period has past.

This shipping guarantee is valid for up to 90 days from the date the order was placed.

For more details, please see our shipping policy.

Security & Privacy Guarantee

Pharmacy Rx World takes all reasonable security measures to protect all of your personal information from potential loss, unauthorized access, misuse, destruction, disclosure or modification. As far as permissible under law, Pharmacy Rx World does not accept any responsibility and/or liability for the unauthorized access of personal information held by Pharmacy Rx World on its servers. We will not sell your email address to any third parties, as per our privacy policy.