Frequently Asked Questions

Canadian Generic Drugs

12. What are Canadian generic drugs?
13. Are Canadian generic drugs as safe as their brand name counterpart drugs?
14. Are Canadian generic drugs as effective as their brand name counterpart drugs?
15. Why do Canadian generic drugs look slightly different than their brand name counterpart drugs?
16. Why are Canadian generic drugs so much more affordable than brand name drugs?
17. Are Canadian generics available for all brand name medications?
18. How can I buy affordable Canadian generic drugs?

1. Is a prescription required?

Yes. Just like your local pharmacy, PharmacyRxWorld.com requires a prescription that was written by a licensed physician before it can dispense your medications. You must have been on the medication for at least one month before purchasing from our online pharmacy. You may fax or mail the prescription to us. Our toll free fax number is 1-866-405-DRUG (3784). Our complete mailing address can be found here.

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2. Are Canadian drugs identical to the drugs that I purchase from my local pharmacy?

All brand name products are manufactured by the same companies that retain the patent rights. Sometimes, a drug may be packaged differently or it may be in a different color, shape or form. However, the chemical ingredients of brand name and generic counterpart drugs will always be identical so you can rest assured knowing that you will be buying the same molecule as expected. Our pharmacist will never change a drug without your physician's authorization.

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3. What are the methods of payment? Is it safe to use my credit card?

PharmacyRxWorld.com accepts Visa and MasterCard. As well, we also accept personal checks and money orders, however, these must clear your bank before the medication will be shipped which may delay the arrival of your order.

We take every necessary precaution to ensure that your credit card transaction is secure. Our website PharmacyRXWorld.com utilizes industry-standard security measures including SSL (Secure Sockets Layer). All account information submitted to us is safely isolated from unauthorized individuals.

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4. How do Canadian medications compare in quality to that of other International medications?

The quality is virtually identical. Canada has set exceptionally high standards, a rigorous approval system and strict requirements for pharmaceutical manufacturing and the sale of brand and generic medications. Today these requirements are very similar to, and sometimes higher than, those of other industrialized countries.

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5. Why are prescription drugs more affordable in Canada?

The main reasons why the prices you pay for medications is less in Canada are:

(1) The Canadian government regulates the cost of prescription drugs which keeps the prices down without exceptions;
(2) There are more generic drugs (substitutes for brand name drugs) in Canada than in other industrialized countries which stimulates competition in the market;
(3) The Canadian Dollar is weak in comparison to the UK Pound, the Euro and the US Dollar which gives international customers stronger purchasing power.

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6. What are your pharmacy hours of operation?

PharmacyRxWorld.com is dedicated to serving the public 24 hours a day, 7 days a week, 365 days a year. Our customer care representatives are available from 7 am - 9 pm CST at toll free 1-866-401-DRUG (3784).

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7. Are there any additional charges such as prescription fees, taxes etc.?

No. The medical profile fee, shipping, and administrative fees are included in the retail price as listed on our web site.

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8. Is there a limitation on the quantity of medications I can order at any given time?

Yes. Pharmacy RX World will only allow its customers to purchase by international mail-order up to a 90-day supply of each drug per order for personal use only. Customs has the discretionary power to allow a 90-day supply with a 90-day refill. There are no restrictions on the number of prescriptions. If your physician writes a prescription for more than a 3-month supply, PharmacyRxWorld.com can process refill orders as they come due. You can choose to have us send you the next refill automatically just before your supply is scheduled to run out (ensuring an uninterrupted treatment), or you can advise us when to send refills. There are no restrictions on the number of types of drugs in each order.

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9. Is there a limit on the type of prescriptions I can request to have filled?

Yes. To ensure that you have properly stabilized on your medications, PharmacyRxWorld.com will only fill prescriptions for drugs that you have been taking for 30 days or more.

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10. Why do the pills I received look different than the ones I get from my local pharmacy?

Firstly, if you have purchased a brand name medication and you have ordered a generic medication from us, the pills we send to you WILL LOOK DIFFERENT. Generics do not look the same as their brand name counterparts due to patent regulations enfoced on the generic manufacturers. However, they have the SAME ACTIVE INGREDIENT and work in EXACTLY THE SAME WAY.

Lastly, when comparing 2 different Generics, they WILL LOOK DIFFERENT if they are made by 2 different companies.

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11. What is the expected delivery period on my medication?

Please allow 15-20 business days of processing and shipping time after we receive your order. PharmacyRxWorld.com strives to fill your order within two business days of receiving it.

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12. What are Canadian generic drugs?

Canadian generic drugs are chemically identical to their brand name counterpart drug in safety, strength, and quality.

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13. Are Canadian generic drugs as safe as their brand name counterpart drugs?

Yes! In Canada, both brand name and generic drug companies' manufacturing facilities must meet the exact same high standards of good manufacturing practices. Some of the leading generic manufacturers in Canada include Apotex, Novopharm (Teva), and Genpharm.

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14. Are Canadian generic drugs as effective as their brand name counterpart drugs?

Yes! Generic drugs are "bio-equivalent" to their brand name counterparts. You should always buy Canadian generic drugs whenever they are available.

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15. Why do Canadian generic drugs look slightly different than their brand name counterpart drugs?

Canadian trademark laws prevent generic drug manufacturers from producing their generic drugs to appear exactly like the brand name counterpart drug that is protected by Canadian trademark laws. Nonetheless, the generic drug always duplicates the active ingredient of the brand name counterpart drug.

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16. Why are Canadian generic drugs so much more affordable than brand name drugs?

When a drug manufacturer develops and markets a new drug, the drug is developed under a patent, giving the drug manufacturer a monopoly over seling that particular molecule during the patent period. As such, a drug manufacturer is able to charge a lot more for a brand name drug to recover their development, research and marketing costs. As soon as the drug's patent expires, other manufacturers are allowed to produce and sell generic "bio-equivalent" versions of the previously patented brand name drug, at a lower price.

As generic manufacturers do not have the heavy financial burden of research and development costs, they are able to sell their generic drugs at a much lower price than the brand name manufacturers. Additionally, there is more competition with more products in the market which pushes the selling prices lower.

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17. Are Canadian generics available for all brand name medications?

Unfortunately, no. At this time, only half of the drugs on the Canadian drug market are available for distribution as Canadian generic drugs because half of the drugs are protected by patents which allows only one company to manufacture and market them in Canada.

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18. How can I buy affordable Canadian generic drugs?

When visiting your physician, ask them to write you a prescription that allows for generic substitution.

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